Make your practice more accessible for deaf patients with Convo Australia
Convo Australia is a deaf-owned and deaf-led organisation providing 24/7, on-demand access to qualified Auslan interpreters.
Through Convo Access, deaf and hard of hearing patients can use their own device to connect to an Auslan interpreter using a secure QR code or URL during face-to-face interactions. No app download, account creation or sharing of personal details is required.
The service can support GP practices during unplanned or short-notice communication needs, including reception enquiries, appointment scheduling, follow-up conversations and situations where a booked interpreter is unavailable.
Convo Access is designed to complement, not replace, existing pre-booked interpreting arrangements.
Convo Australia is interested in hearing from GP practices that regularly support deaf or hard of Hharing patients. Eligible practices may be considered for a pilot subscription to help explore how on-demand Auslan interpreting could support accessible and patient-centred care.
To express interest, you can contact Convo here.